24/7 emergency drain & sewer service · Greater New Orleans & the West Bank Call 504-226-6033
New Orleans Drain CleaningDrains · Sewers · 24/7
Emergency service

24/7 Emergency Drain & Sewer Service in New Orleans

A backed-up drain in a city below sea level is a race against the clock. Our network of licensed, independent New Orleans pros answers day and night for sewage backups, main-line stoppages, and storm-driven flooding.

When a drain stops in New Orleans, the clock matters more than it does almost anywhere else. The city sits below sea level, the water table is high, and the ground is flat, so a blockage that would simply back up into a basement somewhere else here pushes wastewater straight up through the lowest fixture in your home — a downstairs toilet, a tub, a floor drain. Our network of licensed local pros answers around the clock, every day of the year.

An emergency isn’t always dramatic. Sometimes it’s sewage rising in a shower at 2 a.m.; sometimes it’s every drain in the house gurgling at once during a downpour; sometimes it’s a slow kitchen line that finally gave out the night before a family gathering. What these have in common is that waiting makes them worse, and worse in New Orleans means contaminated water sitting on flooring that may already have a moisture problem. The pages below cover the most common after-hours calls we route, what to do in the first ten minutes, and how the work is priced when a crew rolls out at night.

What counts as a drain emergency here

  • Sewage coming up through a toilet, tub, shower, or floor drain — the clearest sign of a main-line stoppage.
  • Multiple fixtures failing at once — if the kitchen sink and a bathroom drain both back up, the blockage is downstream of both, in the building drain or sewer lateral.
  • Backups during or after heavy rain, when the public system surcharges and water has nowhere to go.
  • A complete stoppage with water you can’t run anywhere — no working toilet, no usable sink.
  • Sewer odor with standing water, which points to a blocked or broken line rather than a dry trap.
Stop adding water. If sewage is backing up, don’t run faucets, flush toilets, or start the dishwasher or washing machine. Every gallon you send down has to go somewhere, and right now it has nowhere to go but up. Shut off the water to the affected fixtures and keep people and pets away from the contaminated area until a pro arrives.
Good to know

Frequently asked questions

Do you really answer at night and on holidays?

Yes. The independent New Orleans pros in our network run 24/7 because drain emergencies don’t keep business hours — and in a low-lying city, an overnight backup can do real damage by morning. Call any time and we’ll route you to whoever can respond fastest in your area.

How fast can someone get to me?

It depends on the time, the weather, and your neighborhood, but most emergency calls in the core New Orleans neighborhoods see a pro on the way within an hour or two. During a major storm, when half the city is calling at once, response times stretch — calling early in the event helps.

Does an emergency call cost more?

After-hours, weekend, and holiday work typically carries a higher rate than a scheduled daytime visit, and storm-season demand can push pricing up further. A reputable pro will quote you the emergency rate before they start so there are no surprises. If it can safely wait until morning, you’ll usually pay less.

Can I just wait until morning?

Sometimes — if it’s a single slow drain you can stop using, waiting is fine. But active sewage backup, multiple failing fixtures, or a backup during rising water should be handled right away. Standing wastewater is a contamination and health issue, and in New Orleans’ humidity it invites mold within a day or two.

A drain backing up doesn’t wait. Neither do we.

In a city this far below sea level, a slow drain can become a backup overnight. Get matched with a licensed New Orleans pro for a free assessment — day or night.

Request a free quote Call 504-226-6033